Creative Good, the web's leading customer experience strategy consulting and
research firm, is sharing its "Holiday '99 E-Commerce" report with readers of
the Cyberscene. The report is available for downloading free of charge at
The report analyzes eToys.com, LLBean.com, Buybooks.com, Avon.com, Disney.com, and five other leading sites. "Holiday '99" documents the strategic mistake that many e-commerce companies are making this holiday season: leaving $6 billion in potential sales on the table, while spending huge amounts to simply drive traffic to their sites. The report shows how any e-commerce site can bring increased customer loyalty, better branding and higher revenues by improving the customer experience. Again, the report is a holiday gift to you. You can download it here: http://www.creativegood.com/holiday99/indexw.html.
------------------------------------------------- SPECIAL FOR CYBER SCENE READERS
------------------------------------------------- SPECIAL FOR CYBER SCENE READERS
