Problems with Paypal

Recently I've also had a bout of miserable encounters with Paypal and their policies with transferring money into a bank account. I'm helping a friend set up her account and apparently if the bank account information is entered incorrectly more than twice, there's no way to get your money unless you accept getting it in small increments (like $50 a month till it runs out) or set up another bank account. Not only have the people I've had to deal with at Paypal been less-than-helpful in their "I can't think like a human and do anything outside of the written guidelines in my manual nor can I let you speak with a supervisor who will tell you the same thing," but the timeframes between activity is prehistoric.